All orders should are packed and dispatched within 1 working day from receiving your order and payment but can take longer at busy times.
If goods are not available we will try to contact you as soon as possible to advise availability or an alternative part.
Please note we do not ship orders on Saturdays, Sundays or Bank Holidays
If you would like to order an item to be delivered on Saturday please contact us for shipping costs.
FREE SHIPPING OPTIONS
- Orders over £100 will be sent FREE using Royal Mails 48hr Tracked service (2-3 working days).
- Orders over £200 will be sent FREE using DPD next working day service although orders placed after 10am might be sent the next working day at busy times.
- Orders under £100 will NOT include free shipping Royal Mails 48hr Tracked service at £4.50 per order. (2-3 working days) Royal Mail 48 Tracked services are not a guaranteed next day service and we ask to allow up to 2-3 working days for your delivery.
- Royal Mail 24 Tracked service is charged at £6.50 per order. This service should be with you the next working days but Royal Mail advise to allow 1-2 working days.
- DPD next working day service is charged at £9.95
- All orders needing next working day service with DPD will need to be ordered before 10am for us to book, process and pack this service with DPD. Any orders placed after 10am might be sent the next working day if we can not get them booked and packed in time but if urgent please contact us as we will always try our best to help.
Please note that some UK adresses including the Highlands and Northern Ireland will usually be a 2 Day Service.
All The above delivery information is for UK mainland deliveries only.
All non UK orders will be sent via DPD/PARCEL FORCE on a 2-5 day service depending on location.
Please note we require a good contact phone number and valid email address for any import or taxes due for the delivery.
Please note we do not have the cost information on any import taxes or duties that will be applied to your order from DPD/PARCEL FORCE for your location.
If you are a business customer we also will need your EORI number.
Please contact us for If you would like a price for delivery to a non UK address if not listed or need any further information about any of our delivery services.
RETURNS
- For all returns please contact us with your reason for the request HERE
- Please use a suitable carrier or tracked delivery service when you return any item to us as we will not be held responsible for any goods lost or damaged in transit.
- If you are returning goods that are not required during the 14 day cooling off period then please ensure they are returned in unopened and resalable condition to receive a full refund.
- If you are returning a faulty component then please describe the fault in full in the returns request form so we can deal with your problem as quickly as we can.
- Please note made to measure items are exempt from returns unless you have a faulty item.